Privacy Policy

Last updated: April 2026

1. Introduction

Game of Room Suisse Sàrl ("we," "our," or "us") operates CrystalLahan (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crystallahan.com and use our services. By accessing or using the Platform, you agree to this Privacy Policy.

2. Information We Collect

Personal Information

When you create an account, we may collect:

• Username (chosen by you)
• Email address
• Password (encrypted)

Automatically Collected Information

When you access the Platform, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

Gameplay Data

We collect data related to your gaming activity, including:

• Games played and session duration
• XP earned and levels achieved
• Achievement progress
• Daily login streaks

3. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account
• To provide and maintain the Platform
• To track your XP, levels, and achievements
• To send you relevant communications (with your consent)
• To improve our Platform and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Third-Party Services

Our Platform may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

We may use the following third-party services:

• Analytics services to understand Platform usage
• Content delivery networks (CDNs) for performance
• Game providers (Pragmatic Play, Play'n GO, Hacksaw Gaming, Yggdrasil) for game content

6. Cookies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Maintain your login session
• Analyze Platform usage and performance
• Store age verification status

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Platform.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected data from a minor, we will take immediate steps to delete it. If you believe we have inadvertently collected data from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: